What are the delivery times?

Delivery times may vary depending on the destination. The estimated delivery time is indicated during the checkout process.

How do I track my order?

Once your order has been shipped, you will receive tracking information so you can follow the progress of your package.

Is the rug suitable for prayer?

Yes. The DUHA prayer mat is designed to be used as a prayer mat, with a comfortable surface to accompany your prayer moments.

What are the dimensions of the rug?

The DUHA prayer mat measures 110 × 70 cm.

Is the rug available in several colors?

Yes, the DUHA prayer mat is available in several colors. Available colors are displayed directly on the product page.

Does the rug come with a pouch?

Yes, a carrying pouch is included with the mat, practical for easy storage and transport.

How do I care for my rug?

To preserve your rug, we recommend following the care instructions on the product page and avoiding products that may damage the fabric.

Can I modify or cancel my order?

If you wish to modify or cancel your order, please contact us as soon as possible after your purchase. We will do our best to intervene before the order is shipped.

What should I do if my package arrives damaged?

Contact us as soon as possible with photos of the package and the product received. We will tell you what to do next.

What should I do if I receive an incorrect item?

Contact us with your order number and a photo of the item received so that we can verify your order and assist you.

How do I contact DUHA?

You can contact us via the Contact page of our website. We will respond as soon as possible.